Reparations Program

The CFTC’s Reparations Program, administered through the Office of Proceedings, provides an inexpensive, expeditious, and fair forum to resolve disputes between derivatives customers and registered trading professionals. If you have tried and cannot resolve the matter on your own, and your complaint meets the filing requirements, the issue can be decided by a CFTC judgment officer who specializes in commodity derivatives law. Litigating your complaint through the CFTC Reparations Program can save you both time and money when compared to other forums. For more information about the Reparations Program, see Part 12 of the Code for Federal Regulations. The information on this page is not legal advice. If you believe you need to consult a legal adviser, see the FAQ “Do I need a lawyer?” below.

COVID-19 Notice

In response to the COVID-19 pandemic, the Office of Proceedings has made some adjustments to its reparations procedures to protect staff and the public while continuing to fulfill its critical mission. These adjustments include:

  • Complaints may be filed by email at [email protected] or other secure electronic means;
  • Fees related to a proceeding may be submitted electronically using the CFTC’s Pay.gov web form;
  • Staff will seek waiver of service of documents by mail and consent to serve documents by email instead; and
  • For ongoing proceedings, the judgment officer will determine how documents in the case will be transmitted and received.

If you would like to file a complaint or have questions, please contact the Office of Proceedings by email at [email protected] or by phone at (202) 418-5506.

Submit a Reparations Complaint

Before you can start the reparations process you must first determine if your case meets the program’s requirements, know which type of proceeding you wish to pursue, and submit a complete Reparations Complaint Form. Follow the steps below for more information.

  1. Determine your eligibility
  2. Choose the appropriate proceeding
  3. Review the Reparations Complaint Checklist [PDF]
  4. Complete the Reparations Complaint Form [PDF]

Submit the completed form, with the appropriate filing fee, in person or by mailing (preferably certified or registered mail) to:

Commodity Futures Trading Commission
Office of Proceedings
1155 21st Street, N.W.
Washington, DC  20581

Reparations Program FAQs