Federal Register, Volume 78 Issue 67 (Monday, April 8, 2013)[Federal Register Volume 78, Number 67 (Monday, April 8, 2013)]
[Pages 20897-20898]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-08123]



Agency Information Collection Activities Under OMB Review

AGENCY: Commodity Futures Trading Commission.

ACTION: Notice.


SUMMARY: The Office of Consumer Outreach (OCO), Commodity Futures 
Trading Commission (CFTC), invites public comment on its proposed 
Information Collection Request (ICR), in compliance with the Paperwork 
Reduction Act (44 U.S.C. 3501 et seq.), for the Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery. The 
ICR has been submitted to the Office of Management and Budget (OMB) for 
approval, and describes the nature of the information collection and 
its expected costs and burden.

DATES: Comments must be submitted on or before May 8, 2013.

ADDRESSES: An agency may not conduct or sponsor, and a person is not 
required to respond to, a collection of information unless it displays 
a currently valid OMB control number. The Federal Register notice with 
a 60-day comment period soliciting comments on this collection of 
information was published on January 28, 2013 (78 FR 5780). Comments 
were solicited and continue to be invited. Send comments regarding the 
burden estimated or any other aspect of the information collection, 
including suggestions for reducing the burden, to the addresses listed 
below. Please refer to OMB Control No. 3038-XXXX, Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery, in 
any correspondence: Nisha Smalls, Office of Consumer Outreach, 
Commodity Futures Trading Commission, 1155 21st Street NW., Washington, 
DC 20581 and Office of Information and Regulatory Affairs, Office of 
Management and Budget, Attention: Desk Office for CFTC, 725 17th Street 
NW., Washington, DC 20503.
    Comments may also be submitted by any of the following methods:
    The agency's Web site at http://comments.cftc.gov. Follow the 
instructions for submitting comments through the Web site.
    Mail: Secretary of the Commission, Commodity Futures Trading 
Commission, Three Lafayette Centre, 1155 21st Street NW., Washington, 
DC 20581.
    Hand Delivery/Courier: Same as mail above.

[[Page 20898]]

    Federal eRulemaking Portal: http://www.regulations.gov. Follow the 
instructions for submitting comments.
    Please submit your comments using only one method, and identify 
that it is for the Federal Register notice titled, Generic Clearance 
for the Collection of Qualitative Feedback on Agency Service Delivery.
    All comments must be submitted in English, or if not, accompanied 
by an English translation. Comments will be posted as received to 
www.cftc.gov. You should submit only information that you wish to make 
available publicly. If you wish the Commission to consider information 
that you believe is exempt from disclosure under the Freedom of 
Information Act, a petition for confidential treatment of the exempt 
information may be submitted according to the procedures established in 
Sec.  145.9 of the Commission's regulations.\1\

    \1\ 17 CFR 145.9.

    For Further Information Or a Copy Contact: Nisha Smalls, Office of 
Consumer Outreach, Commodity Futures Trading Commission, 1155 21st 
Street NW., Washington, DC 20581, (202) 418-5895; FAX: (202) 418-5541; 
email: [email protected] and refer to this Federal Register notice.

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will consist of a 
variety of service delivery-focused activities over the next few years 
including consumer outreach and information-sharing with stakeholders 
that are responsive to stakeholders' needs and sensitive to changes in 
the consumer market. The proposed information collection activity will 
use similar methods for information collection or otherwise share 
common elements, and provide a means to gather qualitative customer and 
stakeholder feedback in an efficient, timely manner. By qualitative 
feedback we mean information that provides useful information on 
perceptions and opinions. The solicitation of information on delivery 
of consumer services will address such areas as appropriate messages, 
effective message delivery methods, and current consumer beliefs, 
psychographics and social norms that will assist the OCO in developing 
an outreach and communications campaign designed to change consumer 
behavior. Since these systems will use similar methods for information 
collection or otherwise share common elements, the OCO is proposing a 
generic clearance for this process which will allow the OCO to 
implement these systems and meet the obligations of the PRA without the 
delays of the normal clearance process.
    Burden statement: The preliminary estimate of aggregate burden for 
this generic clearance follows. Since the statutory mandate behind the 
OCO's consumer outreach is new, the estimate of the number of 
respondents is a projection and could change significantly based on the 
collection method ultimately used in the research.
    Respondents/Affected Entities: 240.
    Estimated number of responses: 10 per year.
    Estimated total annual burden on respondents: 2,400 responses.
    Frequency of collection: once per request.
    Average minutes per response: 120 minutes.
    Estimated total annual burden hours requested: 4,800 hours.

    Dated: April 3, 2013.
Melissa D. Jurgens,
Secretary of the Commission.
[FR Doc. 2013-08123 Filed 4-5-13; 8:45 am]