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Summary of Goal Four Performance Indicators

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Goal Four: Facilitate Commission performance through organizational and management excellence,
efficient use of resources, and effective mission support.
Outcome 4.1: A productive, technically competent, competitively compensated, and diverse workforce that takes into account current and future technical and professional needs of the Commission.
Annual Performance Goal: Recruit and retain a skilled and diversified staff to replace aging and retiring workforce.
Performance Measures FY 2009
Actual
FY 2010
Actual
FY 2011
Plan
FY 2012
Plan
4.1.1 Percentage of fiscal year program development objectives met under CFTC pay for performance authority 100% 100% 100% 100%
4.1.2 Average number of days between recruit request and entrance on duty of selectee, per Federal standards of 80 days or less 139 139 125 113
4.1.3 Rate of employee turnover, exclusive of retirements 1.9% 1.7% 2.5% 3.0%
4.1.4 Percentage of employees in mission-critical positions rating themselves at “extensive” or higher level of expertise on Strategic Workforce Planning Survey 43% 44% 50% 55%
4.1.5 Percentage of underrepresented groups among new hires 24% 21% 27% 27%
Outcome 4.2: A modern and secure information system that reflect the strategic priorities of the Commission.
Annual Performance Goal: Link business decisions on IT resources to CFTC strategic goals by establishing a decision- making and review process for allocation of IT resources.
Performance Measures FY 2009
Actual
FY 2010
Actual
FY 2011
Plan
FY 2012
Plan
4.2.1 Percentage of CFTC IT resources directly tied to Commission resource priorities as stated in the Strategic Plan 100% 100% 100% 100%
4.2.2 Percentage of major IT investments having undergone an investment review within the last three years 100% 100% 100% 100%
4.2.3 Percentage of Customer Support Center inquires resolved within established performance metrics 100% 100% 100% 100%
4.2.4 Percentage of employees with network availability 100% 100% 100% 100%
4.2.5 Percentage of employees who require remote network availability that have it 100% 100% 100% 100%
4.2.6 Percentage of major systems and networks certified and accredited in accordance with the National Institute Standards and Technology guidance 100% 100% 100% 100%
4.2.7 Percentage of IT E-Government initiatives on target for compliance with implementation schedule 100% 100% 100% 100%
4.2.8 Percentage of network users who have completed annual security and privacy training 99% 99% 99% 99%
Outcome 4.3: An organizational infrastructure that efficiently and effectively responds to and anticipates both the routine and emergency business needs of the Commission.
Annual Performance Goal: A fully operational Contingency Planning Program to ensure the CFTC is prepared for emergencies and is fully capable of recovery and reconstitution.
Performance Measures FY 2009
Actual
FY 2010
Actual
FY 2011
Plan
FY 2012
Plan
4.3.1 Number of hours required to deploy staff and begin mission essential functions at the Continuity Of Operations Plan site 12 12 12 12
Outcome 4.4: Financial resources are allocated, managed, and accounted for in accordance with the strategic priorities of the Commission.
Annual Performance Goal: A clean audit opinion for CFTC.
Performance Measures FY 2009
Actual
FY 2010
Actual
FY 2011
Plan
FY 2012
Plan
4.4.1 Audit opinion of the Commission’s annual financial statements as reported by the CFTC’s external auditors Unqualified Unqualified Unqualified Unqualified
4.4.2 Number of material internal control weaknesses reported in the Performance & Accountability Report 0 0 0 0
4.4.3 Number of non-compliance disclosures in audit report 0 0 0 0
Outcome 4.5: Commission’s mission is fulfilled and goals are achieved through sound management and organizational excellence provided by executive leadership.
Annual Performance Goal: Progress in achieving priorities for fiscal years 2007 through 2012 as established by the Strategic Plan.
Performance Measures FY 2009
Actual
FY 2010
Actual
FY 2011
Plan
FY 2012
Plan
4.5.1 Percentage of 18 Strategic Plan priorities that are on track to completion by FY 2012 25% N/A1 N/A N/A
1 New Strategic Plan to be adopted on February 28, 2011. (back to text)

 

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