2013-01607

Federal Register, Volume 78 Issue 18 (Monday, January 28, 2013)[Federal Register Volume 78, Number 18 (Monday, January 28, 2013)]

[Notices]

[Pages 5780-5781]

From the Federal Register Online via the Government Printing Office [www.gpo.gov]

[FR Doc No: 2013-01607]

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COMMODITY FUTURES TRADING COMMISSION

Agency Information Collection Activities: Proposed Collection,

Comment Request: Generic Clearance for the Collection of Qualitative

Feedback on Agency Service Delivery

AGENCY: Commodity Futures Trading Commission.

ACTION: Notice and request for comments.

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SUMMARY: The Commodity Futures Trading Commission (``Commission'' or

``CFTC'') is announcing an opportunity for public comment on a proposed

collection of certain information by the Commission's Office of

Consumer Outreach (``OCO''). Under the Paperwork Reduction Act

(``PRA''), 44 U.S.C. 3501 et seq., Federal agencies are required to

publish notice in the Federal Register concerning each proposed

collection of information and to allow 60 days for public comment. The

Commission is soliciting comments for a proposed generic information

collection that will help the CFTC satisfy responsibilities under the

Dodd-Frank Wall Street Reform and Consumer Protection Act, Public Law

111-2-3 (``Dodd-Frank Act''), found in Section 748 of the Dodd-Frank

Act. The proposed generic information collection will provide the OCO a

means to gather qualitative consumer and stakeholder feedback in an

efficient, timely manner to facilitate service delivery.

DATES: Comments must be submitted on or before March 29, 2013.

ADDRESSES: You may submit comments, regarding the burden estimated or

any other aspect of the information collection, including suggestions

for reducing the burden. Please refer to this notice in any

correspondence. Comments, identified by ``Generic Clearance for the

Collection of Qualitative Feedback on Agency Service Delivery,'' may be

submitted by any of the following methods:

Mail: Office of Information and Regulatory Affairs, Office

of Management and Budget, Attention: Desk Officer for CFTC, 725 17th

Street, Washington, DC 20503.

The Agency's Web site, at http://comments.cftc.gov/.

Follow the instructions for submitting comments through the Web site.

Mail: Secretary of the Commission, Commodity Futures

Trading Commission, Three Lafayette Centre, 1155 21st Street NW.,

Washington, DC 20581.

Hand Delivery/Courier: Same as mail above.

Federal eRulemaking Portal: http://www.regulations.gov.

Please submit your comments using only one method.

All comments must be submitted in English, or if not, accompanied

by an English translation. Comments will be posted as received to

www.cftc.gov. If you wish the Commission to consider information that

you believe is exempt from disclosure under the Freedom of Information

Act, a petition for confidential treatment of the exempt information

may be submitted according to the procedures established in Sec. 145.9

of the Commission's regulations.\1\

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\1\ 17 CFR 145.9.

FOR FURTHER INFORMATION CONTACT: Nisha Smalls, Office of Consumer

Outreach, Commodity Futures Trading Commission, 1155 21st Street NW.,

Washington, DC 20581, (202) 418-5895; FAX: (202) 418-5541; email:

_____________________________________-

nsmalls@cftc.gov and refer to this Federal Register notice.

SUPPLEMENTARY INFORMATION:

Title: Generic Clearance for Collection of Qualitative Feedback on

Agency Service Delivery.

Abstract: In accordance with section 748 of the Dodd-Frank Act, the

OCO anticipates undertaking a variety of service delivery-focused

activities over the next few years which include consumer outreach and

information-sharing with stakeholders that are responsive to

stakeholders' needs and sensitive to changes in the consumer market.

The proposed information collection activity will use similar methods

for information collection or otherwise share common elements, and

provide a means to gather qualitative customer and stakeholder feedback

in an efficient, timely manner. By qualitative feedback we mean

information that provides useful information on perceptions and

opinions. The solicitation of information on delivery of consumer

services will address such areas as appropriate messages, effective

message delivery methods, and current consumer beliefs, psychographics

and social norms that will assist the agency in developing an outreach

and communications campaign designed to change consumer behavior. Since

these systems will use similar methods for information collection or

otherwise share common elements, the OCO is proposing a generic

clearance for this process which will allow the OCO to implement these

systems and meet the obligations of the PRA without the delays of the

normal clearance process. Collection methods may include focus

[[Page 5781]]

groups and surveys as well as other relevant collection methods that

meet the conditions appropriate for a generic clearance as outlined

below. The OCO will only submit a collection for approval under this

generic clearance if it meets the following conditions:

The collections are voluntary;

The collections are low-burden for respondents (based on

considerations of total burden hours, total number of respondents, or

burden-hours per respondent) and are low-cost for both the respondents

and the Federal Government;

The collections are non-controversial and do not raise

issues of concern to other Federal agencies;

Any collection is targeted to the solicitation of opinions

from respondents who have experience with the program or may have

experience with the program in the near future;

Personally identifiable information (PII) is collected

only to the extent necessary and is not retained;

Information gathered is intended to be used only

internally for general service improvement and program management

purposes and is not intended for release outside of the Commission (if

released, the Commission must indicate the qualitative nature of the

information);

Information gathered will not be used for the purpose of

substantially informing influential policy decisions; and

Information gathered will yield qualitative information;

the collections will not be designed or expected to yield statistically

reliable results or used as though the results are generalizable to the

population of study.

Type of Review: Generic Clearance Request.

Affected Public: Individuals and Households, Businesses and

Organization, State, Local or Tribal governments.

Respondent's Obligation: Voluntary.

Estimated Number of Respondents: A preliminary estimate of

aggregate burden for this generic clearance follows. Since the

statutory mandate behind the OCO's consumer outreach is new, the

estimate of the number of respondents is a projection and could change

significantly based on the collection method ultimately used in the

research.

Estimated number of Respondents/Affected Entities: 240.

Estimated average number of responses: 10 per year.

Estimated total average annual burden on respondents: 2,400

responses.

Frequency of collection: once per request.

Average minutes per response: 120.

Estimated total annual burden hours requested: 4800 hours.

Request for Comments

The Commission invites comments on:

Whether the proposed collection of information is

necessary for the proper performance of the functions of the

Commission, including whether the information will have a practical

use;

The accuracy of the Commission's estimate of the burden of

the proposed collection of information, including the validity of the

methodology and assumptions used;

Ways to enhance the quality, usefulness, and clarity of

the information to be collected; and

Ways to minimize the burden of collection of information

on those who are to respond, including through the use of appropriate

automated electronic, mechanical, or other technological collection

techniques or other forms of information technology; e.g., permitting

electronic submission of responses.

Issued in Washington, DC, this 22nd day of January 2013, by the

Commission.

Stacy D. Yochum,

Counsel to the Executive Director.

[FR Doc. 2013-01607 Filed 1-25-13; 8:45 am]

BILLING CODE 6531-01-P

Last Updated: January 28, 2013