Federal Register, Volume 78 Issue 18 (Monday, January 28, 2013)[Federal Register Volume 78, Number 18 (Monday, January 28, 2013)]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-01607]
COMMODITY FUTURES TRADING COMMISSION
Agency Information Collection Activities: Proposed Collection,
Comment Request: Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Commodity Futures Trading Commission.
ACTION: Notice and request for comments.
SUMMARY: The Commodity Futures Trading Commission (``Commission'' or
``CFTC'') is announcing an opportunity for public comment on a proposed
collection of certain information by the Commission's Office of
Consumer Outreach (``OCO''). Under the Paperwork Reduction Act
(``PRA''), 44 U.S.C. 3501 et seq., Federal agencies are required to
publish notice in the Federal Register concerning each proposed
collection of information and to allow 60 days for public comment. The
Commission is soliciting comments for a proposed generic information
collection that will help the CFTC satisfy responsibilities under the
Dodd-Frank Wall Street Reform and Consumer Protection Act, Public Law
111-2-3 (``Dodd-Frank Act''), found in Section 748 of the Dodd-Frank
Act. The proposed generic information collection will provide the OCO a
means to gather qualitative consumer and stakeholder feedback in an
efficient, timely manner to facilitate service delivery.
DATES: Comments must be submitted on or before March 29, 2013.
ADDRESSES: You may submit comments, regarding the burden estimated or
any other aspect of the information collection, including suggestions
for reducing the burden. Please refer to this notice in any
correspondence. Comments, identified by ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery,'' may be
submitted by any of the following methods:
Mail: Office of Information and Regulatory Affairs, Office
of Management and Budget, Attention: Desk Officer for CFTC, 725 17th
Street, Washington, DC 20503.
The Agency's Web site, at http://comments.cftc.gov/.
Follow the instructions for submitting comments through the Web site.
Mail: Secretary of the Commission, Commodity Futures
Trading Commission, Three Lafayette Centre, 1155 21st Street NW.,
Washington, DC 20581.
Hand Delivery/Courier: Same as mail above.
Federal eRulemaking Portal: http://www.regulations.gov.
Please submit your comments using only one method.
All comments must be submitted in English, or if not, accompanied
by an English translation. Comments will be posted as received to
www.cftc.gov. If you wish the Commission to consider information that
you believe is exempt from disclosure under the Freedom of Information
Act, a petition for confidential treatment of the exempt information
may be submitted according to the procedures established in Sec. 145.9
of the Commission's regulations.\1\
\1\ 17 CFR 145.9.
FOR FURTHER INFORMATION CONTACT: Nisha Smalls, Office of Consumer
Outreach, Commodity Futures Trading Commission, 1155 21st Street NW.,
Washington, DC 20581, (202) 418-5895; FAX: (202) 418-5541; email:
firstname.lastname@example.org and refer to this Federal Register notice.
Title: Generic Clearance for Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: In accordance with section 748 of the Dodd-Frank Act, the
OCO anticipates undertaking a variety of service delivery-focused
activities over the next few years which include consumer outreach and
information-sharing with stakeholders that are responsive to
stakeholders' needs and sensitive to changes in the consumer market.
The proposed information collection activity will use similar methods
for information collection or otherwise share common elements, and
provide a means to gather qualitative customer and stakeholder feedback
in an efficient, timely manner. By qualitative feedback we mean
information that provides useful information on perceptions and
opinions. The solicitation of information on delivery of consumer
services will address such areas as appropriate messages, effective
message delivery methods, and current consumer beliefs, psychographics
and social norms that will assist the agency in developing an outreach
and communications campaign designed to change consumer behavior. Since
these systems will use similar methods for information collection or
otherwise share common elements, the OCO is proposing a generic
clearance for this process which will allow the OCO to implement these
systems and meet the obligations of the PRA without the delays of the
normal clearance process. Collection methods may include focus
groups and surveys as well as other relevant collection methods that
meet the conditions appropriate for a generic clearance as outlined
below. The OCO will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered is intended to be used only
internally for general service improvement and program management
purposes and is not intended for release outside of the Commission (if
released, the Commission must indicate the qualitative nature of the
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Type of Review: Generic Clearance Request.
Affected Public: Individuals and Households, Businesses and
Organization, State, Local or Tribal governments.
Respondent's Obligation: Voluntary.
Estimated Number of Respondents: A preliminary estimate of
aggregate burden for this generic clearance follows. Since the
statutory mandate behind the OCO's consumer outreach is new, the
estimate of the number of respondents is a projection and could change
significantly based on the collection method ultimately used in the
Estimated number of Respondents/Affected Entities: 240.
Estimated average number of responses: 10 per year.
Estimated total average annual burden on respondents: 2,400
Frequency of collection: once per request.
Average minutes per response: 120.
Estimated total annual burden hours requested: 4800 hours.
Request for Comments
The Commission invites comments on:
Whether the proposed collection of information is
necessary for the proper performance of the functions of the
Commission, including whether the information will have a practical
The accuracy of the Commission's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
Ways to enhance the quality, usefulness, and clarity of
the information to be collected; and
Ways to minimize the burden of collection of information
on those who are to respond, including through the use of appropriate
automated electronic, mechanical, or other technological collection
techniques or other forms of information technology; e.g., permitting
electronic submission of responses.
Issued in Washington, DC, this 22nd day of January 2013, by the
Stacy D. Yochum,
Counsel to the Executive Director.
[FR Doc. 2013-01607 Filed 1-25-13; 8:45 am]
BILLING CODE 6531-01-P
Last Updated: January 28, 2013